Frequently Asked Questions
Our customer service team has compiled a list of frequently asked questions to give you more information about our services.
Please browse the questions to find the answers you’re looking for.
If you can’t find what you need, don’t worry! Our customer service team is here to help, and you can reach out to us through the contact form in the support center.
Look up the answer to your question
What is the Smediasaver.com website?
SMediaSaver is a platform that provides services for saving video and audio from various social media sites and networks.
What is the cost of using SMediaSaver services?
The platform provides its services completely free of charge, with unlimited frequency of use.
What sites does SMediaSaver support?
Facebook, X, Tumblr, Flickr, Sharechat, Vimeo and more than Twenty other sites.
What file formats can I download videos in?
SMediaSaver offers you several options for downloading video, such as MP4, MP3, M4A, and WebM. However, the availability of several video formats may vary depending on the clip to be downloaded
What devices does the Smediasaver.com platform work on?
The SMediaSaver platform is compatible with all types of devices and different operating systems, such as Windows, Mac, Android and iOS.
Is the SMediaSaver platform safe?
Yes, we guarantee you complete security and privacy in using all the free platform services.
Do I need to install an application to use Smediasaver.com services?
No, you do not need to install any software. You can access all our services using the browser only and from any device.
How can I save videos from the network to my device?
You can save your favorite clips in three steps in three seconds. Copy the video link, then paste it in the designated place, choose the quality you want for the video, and enjoy your favorite clips on your device without the need to connect to the network.
Where do I find videos after downloading them to my device?
All saved clips are located in the “Downloads” folder, unless you change the download folder from your browser settings.
What is the quality of the video that can be downloaded using SMediaSaver ?
Our platform seeks to provide the highest quality available, and this may be due to the quality in which the video is uploaded. We may not currently provide the download service in 4K quality, but we are working on that soon.
Is it legal to use SMediaSaver services?
Our platform does not store the video on its servers, it is just a platform that facilitates access to video clips on social media and retains them from their sources. The user must be careful not to violate the rights reserved to their owners.
Still have questions ?
Visit our Support Centre
The SmediaSaver support team will be fully happy to assist you and provide the highest level of support to ensure that you can utilize our services to the fullest extent.
You're just one click away from getting in touch with our support center. We're here to help, so feel free to reach out with any questions, or suggestions, or to share your experience with our services. We'd love to chat with you in any case!
